Sentry’s community managers are trained to ensure our community’s boards are equipped for well-run meetings. From scheduling and planning, to board packet prep and distribution, to meeting support and coordinating post-meeting action items, a Sentry community manager can facilitate productive and positive meetings.
CommunityPro® is Sentry Management’s proprietary software that puts all of your community’s information and operations in one place. The secure web portal provides homeowners with six easy ways to pay, as well as access to their account balances, association documents, calendars, and more.
Board members have on-demand access to all of their community’s financial information as it happens, with multiple reporting options and report output choices.
Sentry makes sure associations’ financials are delivered on-time and are accurate and easy to read. Sentry Management’s standard financial reporting package includes a balance sheet, revenue & expense report, transaction register, check register, accounts receivable and delinquency report, accounts payable report, purchase journal, and general ledger. Plus, board members can access a live view of the financial reports in CommunityPro® at any time.
Sentry Management has well-established processes to assist with vendor selection, assigned tasks, and payments. Sentry utilizes a bid management software tool that provides our team members with a platform to create and compare professional Requests for Proposal (RFPs) for vendors, which in turn provides board members better information to award contracts. Sentry also tracks vendor insurance and approves vendor invoices and payments in CommunityPro® for a streamlined process from start to finish.
Sentry’s community managers respond quickly and accurately to association queries. Prompt, courteous interaction is a top priority, whether communications are in-person, on the phone, or via email. We understand that you need an acknowledgment that we heard you and that a solution is in progress. Sentry also has a dedicated customer service line for quick solutions to questions about account access, payment issues, and more.
Sentry’s local offices provide hands-on service to communities in 22 states.
Select the office closest to your location in our drop-down below.
Contact: Barbara Dummitt, Vice President
Contact: Mary King, National Operations Specialist
Contact: Mary King, Senior Business Development Manager
Contact: Mary King, Senior Business Development Manager
Contact: Mary King, Senior Business Development Manager
Contact: Mary King, Senior Business Development Manager
Contact: Mary King, Senior Business Development Manager
Contact: Cristy McKinney, Vice President
Contact: Jim Tiehen, Vice President
Contact: Todd Wawrzeniak, Vice President
Contact: Phyllis McDaniel, Vice President
Contact: Allen Yaffee, Vice President
Contact: Joe Ramsey, Vice President
Contact: John Lambert, Vice President
Contact: Kristan Ward, Division Manager
Contact: Dave Ciccarelli, Vice President
Contact: Dave Ciccarelli, Vice President
ACCREDITED MANAGEMENT ORGANIZATION® serving homeowners associations (HOA) and condominiums
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